BOOKING INFO
Cancellation & Refund Policy
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Cancelled bookings are extremely difficult to fill at short notice. My season of fly fishing is part of my living so I need to cover myself for lost days through cancellation outside my control. Late cancellations are a significant burden on any small business.
I will do my absolute best to change days if that is at all possible. If this cannot be arranged or an alternative angler not found to fill the booking the following cancellation policy will apply:
*** I recommend travel insurance as an absolute essential to cover you if this unfortunate situation presents itself***
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Cancellations greater than 60 days from fishing dates will be refunded full deposit less a booking fee of $1000
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Cancellations within 60 days of fishing dates will incur a 50% cancellation fee to all fishing days booked.
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Cancellations within 30 days of fishing dates will incur a 100% cancellation fee to all fishing days booked.
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As guides we pride ourselves on having an in-depth understanding of weather patterns, and river conditions so is very rare to have virtually no water available that is fishable, unless the country is experiencing a comprehensive bad weather system. If the rivers are considered unsafe by the guide prior to the trip, a full refund will be made if an alternative trip cannot be arranged.
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Altitude Fly Fishing accepts no liability for loss or broken of any gear during a guided trip. Please make sure you have travel insurance!
Payment
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Altitude Fly Fishing requires a non refundable $500.00 NZD deposit per individual fishing day booked to confirm your trip.
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An invoice will be created and sent to you to via Xero Invoicing and payment can be made via direct credit (internet bank transfer), Stripe Payments or Apple Pay.
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The daily Guide rate is set at NZD$1390.00 including GST goods and services tax (15%) for up to 2 anglers for the 2024-2023 season.
NB: No fishing days are secure until a deposit has been paid uppon request.
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Full payment of guide fees and any extra client costs that incur will be charged at completion of the trip.
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If staying away from my base all client and guides accomodation/meals will be charged at the completion of the trip.
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All Helicopter flights may vary in price due to flight time with wind, weather changes and last minute decisions for safety and for logistical reasons. There is zero negotiation around this.
